Reference

How couterwin88 Handles Your Personal Data

This privacy policy explains exactly what data we collect when you open an account, fund it via DANA, OVO, or GoPay, and use our lobby — and how we protect it.

Account data protectionWallet privacy: DANA, OVO, GoPayNo data sold to third partiesSecure account accessYour right to request data

Explore the Lobby Read FAQ

DATA HANDLING PRACTICES

How We Keep Your Account and Data Secure

Security on couterwin88 runs at the account level, not just at the gate. Every login session is protected by SSL encryption, and we require OTP verification for new device logins so an unfamiliar browser or phone cannot access your account without a code sent to your registered number. Cookies on our site are used for session continuity and fraud detection — not for building an ad profile. You can manage non-essential cookies through your browser settings at any time without losing access to the lobby.

SSL Encryption All data transmitted between your device and our servers — including wallet transaction details for DANA, OVO, and GoPay — travels over SSL-encrypted connections at all times.

OTP Login Verification New device logins trigger an OTP sent to your registered contact. This stops unauthorised access even if someone else has your account credentials.

Cookie Transparency We use session cookies to keep your lobby state active and security cookies to flag unusual behaviour. We do not use advertising cookies or share browsing data with ad networks.

Data Retention Limits We keep account data only as long as your account is active or as local law requires. Once the retention window closes, data is deleted or anonymised — not archived indefinitely.

What We Collect and Why We Collect It

couterwin88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with couterwin88, we collect the information you submit during registration — your name, email address, date of birth, and chosen payment method. If you deposit using DANA, OVO, or GoPay, we record the transaction reference and wallet identifier linked to that

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transfer. We do not store full wallet PINs or full card numbers. Session data — device type, browser, IP address — is logged automatically each time you access the lobby, including from players in Palembang accessing on mobile. We use this data to verify your account,
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process withdrawals, detect unusual login activity, and respond to support requests. We do not sell your personal data to advertisers or unrelated third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what those rails need to complete the transaction.
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Where local law requires us to retain records for compliance purposes, we hold them for the minimum period required, then delete or anonymise them. Any updates to this policy will be posted here, and continued use of your account after a posted update counts as acceptance
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of the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About This Policy

If you want to review what data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. Reach us through live chat inside your account dashboard, by email via the address listed in your welcome message, or through our in-app help form. We aim to acknowledge every data request and respond with a clear outcome as quickly as our review process allows.

Live Chat Open your account dashboard and tap the chat icon. Our support team picks up data and privacy queries directly — no automated queue for account-specific requests.

Email Support Send your data request to the email address in your welcome message. Include your registered account name and the specific information you want reviewed or removed.

In-App Help Form Use the help form inside the app to submit a privacy request. Attach your wallet reference if your query relates to a DANA, OVO, or GoPay transaction record.

Common Questions About Your Privacy Rights

Here are the questions we hear most from people who want to understand what we hold, how long we keep it, and what they can do about it. If your question is not covered below, our live chat team can help with account-specific data queries.

We collect your name, email, date of birth, and payment method on registration. During account use, session data like device type and IP address is logged automatically for security purposes.

We record transaction references and wallet identifiers needed to process deposits and withdrawals. We do not store wallet PINs or full payment credentials — those stay within the wallet app itself.

Yes. Send a data access request via live chat or the email address in your welcome message. Include your account name and we will confirm what records we hold and in what form.

We retain data for the minimum period required by applicable local law. Once that window passes, records are deleted or anonymised. The exact period depends on the regulatory requirements in eligible regions.

We use session cookies for lobby continuity and security cookies to detect unusual login behaviour. You can disable non-essential cookies in your browser without losing access to your account.

We share data only with payment processors — like DANA, OVO, and GoPay — strictly to complete your transactions. We do not sell your data or share it with advertisers or unrelated third parties.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoWorld Cup Over Under

How couterwin88 Handles Your Personal Data

How We Keep Your Account and Data Secure

How to Reach Us About This Policy

Common Questions About Your Privacy Rights

01 What personal data does couterwin88 collect when I open an account?

02 Does couterwin88 store my DANA, OVO, or GoPay wallet details?

03 Can I request to see all the data couterwin88 holds about me?

04 How long does couterwin88 keep my account data after I close my account?

05 What cookies does couterwin88 use and can I turn them off?

06 Will couterwin88 share my data with third parties?

Privacy Policy

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