Reference

Terms Conditions That Keep Your Account Clear

These terms set out how your couterwin88 account works — what you can do, what we expect, and how payments via DANA, OVO, and GoPay are handled. Availability depends on local law and is open only where your region permits access.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension conditionsUpdates and acceptance notice
couterwin88 Terms Conditions That Keep Your Account Clear
HOW WE HANDLE YOUR DATA

Account Security and Data Practices Under These Terms

These terms work alongside our privacy practices to define how your account data is stored, who can access it, and what happens when you request a change. Your wallet details — whether DANA, OVO, or GoPay — are stored only for verification and withdrawal matching. We do not pass them to third parties outside the payment processing path.

Data Retention

We keep your account data for as long as your account is active. After a formal closure request, data is retained only as long as required by applicable financial verification obligations.

Cookie Use

We use session and functional cookies to keep your login active and your wallet preference saved. You can clear these in your browser settings; doing so will log you out of your session.

Account Security

Your account login uses OTP verification tied to your registered mobile number. Never share your OTP with anyone — our support team will never ask for it.

Requesting Changes

To update your registered wallet, email address, or mobile number, submit a request through live chat or email with your account ID. Identity confirmation is required before any change is applied.

REACH OUR TEAM

Contact Us About These Terms

If any part of these terms is unclear — whether it relates to your DANA deposit, a withdrawal hold, or an account restriction — our support team can walk you through it. You can reach us through live chat on the site, by email, or through our social channels. Players in Palembang and across Indonesia can contact us in English through any of the paths below.

Live Chat Open the chat widget on any page of the site. Available for account queries, deposit questions, and terms clarifications during our staffed hours.
Email Support Send your query to our support address for written responses. Useful for formal terms disputes, account closure requests, or withdrawal verification questions.
Social Channels Reach us through our official social accounts for faster routing to the right team. Do not share your account PIN or wallet credentials over social.

Common Questions About These Terms

These are the questions we see most often when it comes to account terms, deposit rules, and what happens when something needs to be reviewed or changed.

Yes. Whether you deposit via DANA, OVO, or GoPay, the same verification and matching rules apply. Your wallet reference number must match the amount received on our end.

Depending on the nature of the breach, we may suspend your account, hold pending withdrawals for review, or close the account permanently. We will notify you by your registered contact before action is taken where possible.

No. Your deposit wallet must be registered in your own name and match the wallet linked to your account. Third-party wallet deposits are not accepted and may result in a hold or return of funds.

We post the revised version here with an updated effective date at the top of this page. We may also notify you via your registered email or in-site notification when changes are significant.

Yes. Contact our support team via live chat or email with your account ID to submit a data access or deletion request. We handle these in line with applicable data obligations.

If you do not accept a terms update, stop using your account and contact support to begin the formal account closure process. Continued use after an update means you accept the new version.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.